Privacy & Policy

Privacy & Policy By BABA CABLE & BABA TOOLS

Baba Cable & Tools is based in Karol Bagh, New Delhi. Here we respect our customers’ privacy. Our privacy policy provides our customers details of the collected data, its storage and used by us. So we request you to read this privacy policy carefully. By visiting any version of Baba Cables & Tools, you are agreeing with us to use your personal information in accordance with privacy policy. If you don’t agree with any of it, kindly don’t use our website. Baba Cables & Tools may change it privacy policy without any prior information or notification. This privacy policy shall be applied equally to Baba Cables & Tools desktop website, mobile application or Baba Cable & Tools WAP site.

Personal information:

While registering with our website, we collect information like, name, location, contact information, and credit card information to avail the services of Baba Cable & Tools. We may also collect the information regarding the domain and host from which you access the internet, the Internet Protocol [IP] address of the computer or Internet service provider [ISP] you are using, and anonymous site statistical data.

How we use:

Baba Cables & Tools, use this information to understand their customers’ needs and serve them better services in the future. The information can also be used to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure customers’ interest in our services, inform them about offers, products, services, updates, customize their experience, detect & protect them against error, fraud and other criminal activity. We may use this information to provide details about our new launches, offers based on your previous purchase or other information via E-mail or message.

We often ask you to give feedback which will help us to customize your experience with Baba Cable & Tools.

Security of Information:

Baba Cable & Tools makes sure that the information collected is secure and will not be used for any unauthentic disclosures. We have kept your information in secured form in electronic and managerial procedures by offering secured server. Once our information is stored we adhere to strict security guidelines, protecting it against unauthorized access.

Cookies:

A “cookie” is a small piece of information stored by a web server on a web browser. Baba Cable & Tools uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking process. However, if you previously provide some personally identifiable information, cookies may be tied that information. Aggregate cookie and tracking information may be shared with third parties.

Links to other websites:

Our site is linked with other websites too, which may collect your personal information. But Baba Cables & Tools is not responsible for the privacy practices of other website content.

Website Disclaimer 

The material displayed on the website of Baba Cable & Tools is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Baba Cable & Tools and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Baba Cable & Tools’ liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Copyright Notice: 

This website and its content is Copyright © 2018 –Baba Cables & Tools- All Rights Reserved.

Terms of Sales:

By placing order with Baba Cable & Tool, you are offering purchase of products and agreeing to following terms and conditions. All orders are subject to the availability and confirmation of the orders placed.

Delivery Information:

Baba Cable & Tools provide its delivery services in all over India and Abroad. Our goods are shipped through Professional and DTDC courier services. Once your order is confirmed you will l receive a confirmation E-mail and once your order will be shipped you will receive another E-mail about the shipment. The second E-mail will contain the tracking information and some instructions regarding tracking your order.

Our contract:

By placing order with Baba Cable & Tools, you will receive e-mail confirming receipt of your order. This is just an e-mail for placing order, not constitute acceptance of your order. A contract between Baba Cables & Tools and customer is through when, we send confirmation e-mail that the goods your goods have been dispatched. We are restricted to dispatch those goods only which are listed in the confirmation e-mail sent at the time of dispatch.

Pricing & Availability of Goods:

Baba Cables & Tools makes sure that prices and description mentioned the website is accurate and error free. But in some case if something is leftover kindly excuse us. If we find any error in the pricing of the goods, which is being ordered, we will confirm you immediately and re-confirm your order with corrected prices or will ask you to cancel the order and re-order it. If we are not able to contact you, we will consider it as your order is cancelled. In such cases if you cancel, and you have paid already,  Baba Cables & Tools, will refund of payment done.

Delivery charges will be additional and it will be displayed at the time of check out, in the section of shipping charges.

Payment:

Once you placed an order, you will receive an e-mail for the confirmation of the purchased goods. In the same way, when your payment against dispatched goods is received you will receive e-mail with the tracking information of your purchased goods.

Payment Security:

Baba Cable & Tools is concerned about the safety and security of its customers, and it is very important to us that our customer’s have the comfort of feeling safe and secure for their purchase with us. Henceforth, we recommend to use our internet payment solutions that are securely encrypted and transmited payment data and information.

Delay in the Delivery:

  1. If buyer provides incorrect or incomplete delivery information;
  2. If some force majeure incidents, such as natural disasters, bad weather, and war
  3. If any other beyond Baba Cable & Tools’s control, such as public holidays and Customs issues.
  4. If parcel is lost, due to some reasons, it will take some time to compensate and replacement of the same.

Order Cancellation:

If the order is not fulfilled due to any reason then the order placed by the customer will be canceled and the amount used to pay for the order will be directly refunded to the  account of the customer.

BUYER PROTECTION POLICY

Baba Cable & Tools wants to make sure that our customers have a safe and great shopping experience on our website.

Refund & Return Policy:

Baba Cable & Tools gives guarantee 30 days of money back time to make sure your purchase is perfect. If you need to return it for any reason, we’ll happily provide you with an exchange or full refund or we will compensate your amount for any other goods for your future purchase with us.

To be eligible for a return, your item must be unused and in the same condition that you have received it and must be in the original packaging.

We request you to make video while un-boxing your order. And if you find any damaged or any issue you can send us that video through any mode and we will make sure to resolve it on all possible ways.

In case of any return of your goods you can send that to us at B-3-4, Network Plaza Building, Basement, Near Diamond Hut, Gali No. 17, Block 34P, Beadonpura, Karol Bagh, New Delhi, Delhi 110005

Terms for Warranty:

  1. All spare parts for mobile phones have 1 month and that through the supplier. Customers can make replacement of their goods within a month after the purchase (excluding the delivery time) if the exchangeable item is in stock.
  2. Warranty covers 1 month from the time of product dispatched. Warranty does not cover some types of spare parts. In order to avoid any misunderstandings.
  3. Warranty does not cover any damages or losses caused by postal or shipping services. We recommend you carefully to check the package contents according to packing list in front of postal service or shipping company representative.
  4. All defective items being returned must be packed and return. Failure to do so may invalidate the warranty. We are not responsible for goods that are damaged during shipment or misused/abused by the customer/carrier.
  5. Screen guards have no warranty or guarantee. Also we sell only front side screen guards.
  6. If any warranty seal is broken or has been tampered with, the product will lose it warranty, and we will not liable for the repair or replacement of your product.
  7. The purchased product might contain more than 1 warranty seal. In this case each and every warranty seal must be intact, should not be broken or tampered. If any of the seal is found broken or tampered with, the product will lose its warranty.
  8. Before buying any goods, please ensure compatibility with your requirements and your handset. We will not take any responsibility and will not accept returns for items purchased that are not compatible with your requirements or handset.
  9. Customer has to pay for the products which are being returned to us for exchange or warranty repairs. Please allow within 10 business days for our technician team to check for your returned items.
  10. Product sent to us for any replacement, repair or any other purpose should be collected within 2 months of arrival. After that we will destroy the product and consider the case closed. We levy no storage charges.
  11. The images shown in product details can be different from the actual product.

Before sending items for goods for service, return or warranty, please contact our support team, admin@babacable.com to find out all the details concerning your issue.

 

Feedback:

We are always delighted to get feedback to resolve disputes whenever it is arise. Kindly share your feedback in anyways to our feedback purpose.

Out of Stock:

Baba Cables & Tools, try to give the maximum benefits with great purchase experience to their customers. But sometimes things cannot be managed as planned due to the huge volume of demand. We try our best to keep updating the products which are out of stock with our suppliers, but sometimes they might be running out of stock, which is somewhat impossible to manage.

Sometimes it might happen that the product you have ordered will not in our stock. This can be because of various reasons.

  • The product was already out of stock when you made the order.
  • All the products were in stock when your order was confirmed, but sometimes delay in payment, makes one of the products in your order out of stock.
  • The product is in stock, but it fails quality check before the order shipment.

In such cases we have two choices:

  • We will ship all the in-stock products of your placed orders first and the product which is out of stock, we will ship it immediately once the new stock arrives. In this case we will not charge you any extra shipping cost for the same.

We follow the above same process and we will refund the amount of the out-of-stock products.